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AWS Fundamentals
L1 ConstructAWS::Connect::RoutingProfile

CfnRoutingProfile

Creates a new routing profile.

Import

import { CfnRoutingProfile } from 'aws-cdk-lib/aws-connect';

Or use the module namespace:

import * as connect from 'aws-cdk-lib/aws-connect';
// connect.CfnRoutingProfile

Properties

Configuration passed to the constructor as CfnRoutingProfileProps.

defaultOutboundQueueArnRequired
string

The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.

descriptionRequired
string

The description of the routing profile.

instanceArnRequired
string | IInstanceRef

The identifier of the Amazon Connect instance.

mediaConcurrenciesRequired
IResolvable | IResolvable | MediaConcurrencyProperty[]

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

nameRequired
string

The name of the routing profile.

agentAvailabilityTimerOptional
string

Whether agents with this routing profile will have their routing order calculated based on *time since their last inbound contact* or *longest idle time* .

manualAssignmentQueueConfigsOptional
IResolvable | IResolvable | RoutingProfileManualAssignmentQueueConfigProperty[]

Contains information about the queue and channel for manual assignment behaviour can be enabled.

queueConfigsOptional
IResolvable | IResolvable | RoutingProfileQueueConfigProperty[]

The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls.

tagsOptional
CfnTag[]

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

CloudFormation Resource

This L1 construct maps directly to the following CloudFormation resource type.

AWS::Connect::RoutingProfileView in CloudFormation Explorer

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Quick Facts

LevelL1 (CloudFormation)
Moduleaws-connect
CFN TypeAWS::Connect::RoutingProfile
Properties9

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